Refund & Cancellation Policy

Last Updated: July 30, 2026

At Bihaan Gadget Zone, customer satisfaction is important to us. Please read our Refund & Cancellation Policy carefully before placing an order.

1. Order Cancellation

Orders can be cancelled only before they are shipped. Once an order has been dispatched, cancellation requests cannot be accepted.

2. Return Eligibility

You may request a return if:

• You received a damaged product.
• You received a defective product.
• You received the wrong product.

The return request must be submitted within 7 days of the delivery date.

3. Conditions for Return

To be eligible for a return:

• The product must be unused and in its original condition.
• The original packaging, accessories and invoice must be included.
• The product must not be physically damaged due to misuse.

4. Refund Process

After we receive and inspect the returned product, eligible refunds will be processed to the original payment method.

5. Refund Timeline

Approved refunds are usually processed within 5–7 business days after the returned product has been inspected.

6. Non-Refundable Cases

Refunds will not be provided if:

• The product has been used or damaged by the customer.
• The return request is made after 7 days of delivery.
• The product is returned without its original packaging or accessories.

7. Contact Us

If you have any questions regarding refunds or cancellations, please contact us:

Bihaan Gadget Zone

Email: support@bihaangadgetzone.com

Website: https://bihaangadgetzone.com