Effective Date: July 2026
Thank you for shopping with Bihaan Gadget Zone. We strive to provide high-quality digital and physical products along with excellent customer service.
Please read this Refund Policy carefully before making a purchase.
Due to the nature of digital products, all digital product sales are final.
Once a digital product has been purchased and delivered, we generally do not offer refunds, returns, or exchanges.
This includes but is not limited to:
For eligible physical products, customers may request a return or replacement if:
Requests must be submitted within 7 days of receiving the order.
Returned products must be unused, in their original packaging, and include all accessories.
Refunds or returns will not be accepted for:
We will gladly assist you if:
Our support team will investigate the issue and provide an appropriate solution.
If you accidentally purchase the same product more than once, please contact us with your order details.
After verification, we may provide a replacement, store credit, or another suitable resolution.
If a refund is approved (for eligible physical product cases only), it will be processed through the original payment method.
Refunds are typically completed within 5–10 business days, depending on your payment provider or bank.
Orders for digital products cannot be cancelled once payment has been completed.
Physical product orders may be cancelled before they are shipped.
Once the order has been dispatched, cancellation may no longer be possible.
If you have any questions regarding this Refund Policy, please contact us.
Business Name:
Bihaan Gadget Zone
Website:
https://bihaangadgetzone.com
Email:
support@bihaangadgetzone.com
Phone:
+91 9260577727
Business Address:
Shikharpur, Rajarhat
North 24 Parganas
Kolkata – 700135
West Bengal
India
By purchasing from Bihaan Gadget Zone, you acknowledge that you have read, understood, and agreed to this Refund Policy.