Shipping Policy

Effective Date: 29 July 2026

Welcome to Bihaan Gadget Zone. We are committed to delivering your orders safely and on time.

Order Processing

All orders are processed within 1–2 working days after successful payment confirmation.

Orders are not processed or dispatched on Sundays and public holidays.

Shipping Policy

Our physical products are generally delivered within 5–7 working days, depending on the customer’s location and courier partner.

Delivery timelines may vary due to weather conditions, public holidays, remote locations, or other unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment confirmation.

Order Tracking

Once your order is shipped, tracking details (if available) will be shared with you via Email, SMS, or WhatsApp.

Delivery Address

Customers are responsible for providing accurate shipping information.

Bihaan Gadget Zone is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses provided by the customer.

Delayed Deliveries

While we strive to deliver your order within the estimated timeframe, delays may occur due to:

  • Courier operational delays
  • Public holidays
  • Natural disasters
  • Weather conditions
  • Government restrictions
  • Other unforeseen circumstances

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with your Order ID and clear photos of the product.

We will review your request and provide a suitable resolution in accordance with our Refund & Cancellation Policy.

Contact Us

Trade Name: Bihaan Gadget Zone

Business Type: Sole Proprietorship

Legal Business Owner: Subhankar Naskar

Website: https://bihaangadgetzone.com

Email: support@bihaangadgetzone.com

Phone: +91 9260577727

Business Address:
Shikharpur, Rajarhat
North 24 Parganas
Kolkata – 700135
West Bengal, India

Thank you for shopping with Bihaan Gadget Zone. We appreciate your trust and look forward to serving you.

This Shipping Policy applies only to physical products sold through Bihaan Gadget Zone.